Privacy Policy

• Information We Collect: When you email melody-memories@proton.me for the recipient form, we gather details like names, traits, memories, and photos to personalize your song or video.
• Data Usage: We use your information exclusively to create and deliver your order—songs via email (from $50) or videos on YouTube (from $125). It may be shared with trusted partners like Suno AI and VEED AI for production, handled confidentially.
• Your Control: Promotional use requires your opt-in via email or the consent box; opt out by leaving it unchecked, and we won’t use your content for marketing.
• Security Measures: Your data is stored securely and deleted upon request or after 12 months of inactivity, unless legally required. Request removal by emailing melody-memories@proton.me.
• Video Privacy: As the buyer, request video removal or unlisting by emailing melody-memories@proton.me with your name, email, and order number; we’ll confirm within 2 business days and act within 7-14 days. Others can raise GDPR/CCPA privacy concerns, which we’ll review.
• Cookies and Tracking: Our site uses cookies for functionality only, not advertising. Manage them via your browser settings.
• Global Compliance: For non-US customers, we adhere to GDPR and CCPA, offering deletion and review rights.
• Contact: Have questions? Email melody-memories@proton.me.

We’re committed to keeping your memories private and secure!